Notice details
This page summarizes information about a manufacturer service program that may apply to certain Electrolux front-load washers when the door latch wears sooner than expected in heavy-use homes. You might see door-related codes, cycles that stop before spin, or a handle that feels loose even when the door looks shut.
Electrolux Appliance Experts is an independent repair company—we are not the manufacturer. Always confirm current recall or program status with the Consumer Product Safety Commission (CPSC) and Electrolux before assuming any coverage.
What to do: Take a photo of your model and serial plate, write down any code and when it appears in the cycle, then call us or use the schedule appointment page on this site. We can inspect latch alignment, strike, and wiring and help you avoid further stress on the lock system.